Refund Policy

Last updated July 9, 2026. Effective July 4, 2026. This Refund Policy explains how billing, cancellation, and refunds work for paid Slide Practice subscriptions, including a 14-day money-back guarantee on your first subscription payment, and for usage charges such as Auto Join recording, extra upload recaps, and Practice Growth advertising. It forms part of, and should be read with, our Terms of Service (in particular Section 7) and our Privacy Policy. Slide Practice is operated by Vikrant Singh, a sole proprietor based in Manila, Philippines, trading as "Slide Practice" ("Slide Practice", "we", "us", "our").

1. Cancel anytime

You can cancel your paid subscription at any time, with no cancellation fee. You can cancel from your account settings or by emailing billings@slidepractice.com. Cancellation takes effect at the end of your current billing period: you keep access to your paid features until that period ends, and your subscription does not renew for the next period.

2. 14-day money-back guarantee

Your free trial is free. Every new coach starts with a 7-day Pro trial and no payment card is required, so nothing is charged during the trial and there is nothing to refund. When the trial ends there is no automatic charge; your access pauses until you choose a paid plan. The 14-day money-back guarantee above then applies to your first paid subscription payment.

This is a goodwill guarantee that applies once, to your first subscription payment, and it is separate from and in addition to the mandatory consumer rights described in Section 7. It covers your subscription fee. Pay as you go usage that you have already used, namely Auto Join recording and extra upload recaps, is consumed when used and is not included (see Section 4). The guarantee applies to your first payment rather than to later renewals. We offer this guarantee in good faith, and we may decline or reverse a refund where we reasonably believe a request is fraudulent or abusive, or where an account has breached our Terms of Service.

3. After the guarantee window, the current billing period is non refundable

This applies to both monthly and annual subscriptions. If you cancel an annual subscription partway through the year, you keep access until the end of the paid year, and the remaining months are not refunded except where the 14-day guarantee or mandatory law requires otherwise.

4. Usage charges you have already incurred

Some charges are pay as you go and are billed for usage that has already happened. These remain payable even if you cancel, and they are not refundable once incurred:

• Auto Join recording, charged per recorded session. Auto Join is off by default and runs only when you enable it for a specific session, so each charge reflects a recording you chose to make.
• Extra upload recaps beyond your plan's monthly allowance, charged per recap.

Because these charges are for usage you have already received, they are billed in arrears and are not reversed on cancellation. Current prices for Auto Join and extra recaps are shown on our pricing page.

5. Billing is handled by our Merchant of Record

Paid subscriptions are sold through Paddle (Paddle.com Market Ltd), which acts as our Merchant of Record. Paddle is the seller of record for your subscription: it collects payment and remits applicable sales tax or VAT. Any refund that is issued is processed through Paddle and is also subject to Paddle's own policies. Where Paddle's policy or your local consumer law gives you a refund right that is more generous than this policy, that right applies.

6. Errors and duplicate charges

If you believe you were charged in error, charged twice, or charged after a valid cancellation, contact us promptly at billings@slidepractice.com with your account email and the charge details. We will investigate in good faith and, where a charge was genuinely made in error, we will correct it or arrange a refund of the incorrect amount.

7. Your mandatory consumer rights

Nothing in this policy removes or limits any refund or cancellation right that you have under mandatory consumer protection law in your own country or place of residence. For example, consumers in the European Union, the European Economic Area, and the United Kingdom may have statutory withdrawal or cooling off rights, and consumers elsewhere may have their own non waivable rights. Where such mandatory rights apply and conflict with this policy, those rights prevail.

8. Practice Growth (advertising) purchases

Practice Growth is an optional advertising service. When you buy a campaign you pay two parts: the ad budget you set, which goes to Meta (Facebook and Instagram) to deliver your ad, and Slide's service fee, which covers building the ad, publishing it, and the report. If you cancel before the campaign publishes, you get a full refund of the total, both the budget and the fee. Once a campaign publishes, the ad budget is committed to Meta delivery and is not refundable, and the service fee is non refundable at that point as well. Only identity-verified practitioners can advertise, and you must opt in to the use of your likeness. We make no guarantee of reach or results, and we may decline any campaign. The full advertising terms are in our Terms of Service (Section 23).

9. Changes to this policy

We may update this Refund Policy from time to time. We will revise the "Last updated" date at the top of this page and, for material changes, will give more prominent notice. Changes apply to billing periods that begin after the change takes effect.

10. Contact

For billing and refund questions, contact Vikrant Singh, trading as Slide Practice, Manila, Philippines, at billings@slidepractice.com. For anything else, see our Terms of Service, Privacy Policy, Cookies Policy, and recording and consent guidance.