Sub-processors
Effective: Last updated:
Slide Practice uses a small number of vetted sub-processors, each bound by a written data processing agreement. This page names the providers engaged to deliver the Slide Practice service to practitioners and their clients, with what each one does, the category of data it processes, and where it runs. Providers used for our public marketing site, website analytics and our own advertising measurement are covered by our Privacy Policy and Cookies Policy instead. This page is provided for transparency and is not personalized legal advice.
We do not sell or rent personal data, and we do not share personal data for cross context behavioural advertising. We share personal data only with the service providers (sub-processors) that help us operate Slide Practice. Each acts under a written contract, on our instructions, processes data only for the function shown, and is required to protect it. We instruct our AI providers not to use the content of your sessions to train their models.
1. Our sub-processors
| Sub-processor | What it does | Data processed | Location |
|---|---|---|---|
| Recall.ai Meeting capture | Captures session audio when meeting capture is turned on for a session. | Meeting audio | Recording region Asia Pacific (Tokyo); vendor in the United States |
| AI processing OpenAI Anthropic | OpenAI: transcription. Anthropic: recap drafting. | Session audio and transcripts | United States |
| Supabase Database and storage | Stores account, client, booking and session records, and uploaded files. | Customer account and session data | Asia Pacific (Tokyo); vendor in the United States |
| Clerk Authentication | Sign in, session management and account recovery. | Email, name, IP address | United States |
| Paddle (Paddle.com Market Ltd) Payments | Merchant of Record: seller of record for your subscription, collects payment, and charges and remits any applicable sales tax or VAT. | Billing and subscription details | United Kingdom and United States |
| Resend Transactional email | Delivers booking, recap, account and security email. | Email addresses, message content | United States |
| Fly.io Application hosting | Runs the Slide Practice application. | Request logs, application metadata | Asia Pacific (Singapore) |
| Vercel Public pages and forms | Serves public practitioner pages and the directory, and receives site form submissions. | Published profile data, submitted email addresses | Global edge network; vendor in the United States |
| Sentry Error monitoring | Receives application error diagnostics so faults can be found and fixed. | Error messages, stack traces, request metadata | United States |
| Upstash Rate limiting | Holds the counters that block abuse and brute force attempts. | Rate limit keys, which can include IP address | United States |
Session recordings, transcripts and recaps are never sent to our payments, error monitoring or rate limiting providers. Where personal data is transferred across borders we rely on the safeguards described in our Privacy Policy.
The complete list with contractual detail is available in our Data Processing Addendum on request.
2. Changes to this list
This list is current as of the Last updated date at the top of this page, and may change from time to time, with notice, as our providers change. Before we add or replace a sub-processor, we will announce the change by email to all paid customers at least 30 days in advance, so that you have the opportunity to review it. When the list changes, this page changes with it.
You can also review our Privacy Policy, our Data Processing Addendum, our Terms of Service, and our Cookies Policy. For any question about a provider, or to request a signed copy of this list or of the Data Processing Addendum, contact support@slidepractice.com.